Get the app

Spanner is on the App Store and Google Play. Search for Spanner: Jobs & Quotes, or use the download buttons on the home page. Stuck? Email josh@spanner.pro.

How Spanner works

New to the app? The quick start is one page: quote → job → invoice, in the same words the buttons use.

Talk to a human

Spanner is built by one person, for the sole trader. There is no support team and no call centre. Email josh@spanner.pro and you will get a reply from the person who actually writes the code, usually within one working day. Include your device (for example, iPhone 15 or Pixel 8) and what you were doing when the problem happened. Screenshots help a lot.

Backup is optional and Pro-only. When you turn it on, we email you a six-digit code (and a link). If the email has not arrived within a couple of minutes, check spam or promotions folders for a message from login@spanner.pro, and check the address you typed.

To restore on a new phone (including after loss or theft): install Spanner, upgrade or restore your Pro purchase, turn on cloud backup in Settings, and sign in with the same email.

With Pro and cloud backup on, you can also open your jobs on a laptop at portal.spanner.pro — same email as the app.

Subscriptions and billing

Spanner Pro is £12 a month or £99.99 a year — for the sole trader, one price, no hidden costs. Apple or Google bill you, not us. See pricing. To view, change or cancel:

iPhone or iPad — Manage subscriptions in your Apple account
Android — Manage subscriptions in Google Play

Restoring a purchase: in Spanner go to Settings and tap Restore purchases while signed in to the same store account you bought with.

Refunds are handled by the store under their policies; we cannot issue them directly, but email us if something has gone wrong and we will help.

Deleting your data

Uninstalling the app removes the copy on that phone. Signing out leaves the work on the phone.

To delete a cloud backup, use Delete account in Settings, or email josh@spanner.pro from the address you signed in with. A Pro subscription stays with Apple or Google until you cancel it in the store.

Report a security issue

If you believe you have found a vulnerability, please email josh@spanner.pro with the details before disclosing it publicly. We will acknowledge within two working days.